Our Clients

Whether you’re looking for emergency water damage services, specialty cleaning or post-emergency repairs, we’re here to help 24/7

Our Clients

Whether you’re looking for restoration, cleaning or construction services, we’re Here to Help 24/7

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Request a FREE Estimate
We Respond within 1 hour

Call Us Now: (416) 999-3930

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Our Clients

Over the last two decades, we have had the opportunity to work with numerous clients including commercial and retail property managers, facilities, maintenance and facilities managers, residential homeowners and insurance providers, as well as insurance carriers, brokers & agents. See below some of our valued clients.

Request a FREE Estimate
We Respond within 1 hour

Call Us Now: (416) 999-3930

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Need Flood Restoration Services?

Call us Now and help will be on the way!

CALL US (416) 999-3930

What Customers Are Saying

Honest Feedback From Clients

We are very fortunate to have formed excellent partnerships with many of our clients. And we’ve formed more than just working relationships with them; we have formed true friendships. Here’s what they’re saying about us.

Since becoming a solo homeowner a few months ago. This is the first time I have contacted someone in the repair industry and have been treated with respect. Desiree explained everything to me, included me in the decisions and provided service that was on time and respectful. She went above and beyond checking on everything. I certainly hope I never have a flood again but I do recommend Desiree.read more

Norah Dillon-Cheetham

02:27 29 Apr 22

The experience with Flood Services was made brilliant due to an employee named Desiree! Thanks for helping us work through a tough time with a flood. She was professional and very knowledgeable! Our family was pleased with the services as well as her checking in on us to make sure everything was up to par. Great great job! Definitely know who to call if anything is up!read more

Jeanette K

15:14 22 Apr 22

When my basement flooded, I contacted Flood Services and they were very quick to respond. The rep over the phone explained the whole process, and got someone in asap. Desiree was our on-site staff and she did a really great job at dealing with the flooding. She came in and took care of absolutely everything very efficiently and also checked in with us throughout the week to ensure everything was normal. Great experience and definitely would recommend!read more

Fahmid Islam

15:52 20 Apr 22

Flood Services saved the day after a monsoon of a storm allowed some water to sneak into our Master. Within an hour, Desiree arrived at our house and went to work to rectify all short and potentially long term issues. Her professionalism and quick thinking really saved us in the long run and we are forever grateful. Great job Flood Services, hopefully we never have to call you again....but if we do it'll be you.read more

David Sgroi

00:27 14 Apr 22

After finding a flood in our basement, and we spoke to Chad on the phone, who quickly dispatched Moe to our house. Moe was amazing - calm, and very knowledgeable. After an inspection he addressed the flooding and mitigated the potential damage to our house. His work was very thorough and we are so grateful to him for saving our basement!read more

Sarah Jordan

20:00 10 Apr 22

Amazing service, they moved fast once they received our call on a Friday. Chad ensured we were well taken care of and understood what needed to be done. Desiree came prepared and assessed the leak in our home and setup all the blowers and dehumidifiers. Using her equipment she identified the leaks behind our walls and took necessary precautions to dry them all out. She came over multiple times to check on our home. I’ll be passing on their information to friends and family.read more

christ13c

03:38 05 Apr 22

Spoke with Chad over the phone in regards to our basement flood and he was extremely responsive to our needs. Chad offered immediate advice as to what we could do on our own to alleviate our issue until his crew could get there. His advice assisted with the overall cost of our service which we are incredibly grateful for! Would 100% recommend this company to my friends and family!read more

Sarah Di Luccio

18:03 22 Feb 22

Severe rain collapsed my roof and ceiling. First General Flood Services was utilized through my renter's insurance to help us through the cleanup process. They packed all of our belongings in our 2BDR house, moved it to a temporary site, and moved it all back when we were ready. As a person who's never used services like this, I was incredibly impressed at their swiftness, convenience and professionalism. We had less than a week vacate and it was so helpful that during this stressful time, I didn't have to worry about our belongings. They packed EVERYTHING: my family's clothing, the flat screen TV, the dishes, even the Ikea cabinet that is bracketed to the wall. And after 30 days when the work was done, they brought everything back as if nothing had happened, just a book or two on the wrong shelf. Great services and very professional especially during a time of great stress.read more

Maxwell Ng

16:45 16 Nov 21

Sewers started backing up during the evening of a bad storm day. I was desperate, and my usual plumber didn't return my call. I called this business not knowing anything about them. I was lucky. The telephone was answered, my problem was understood, and they were available the next day after the plumber (who they referred) was finished. They showed up each day for several weeks to complete the clean-up and disinfection process. I am completely satisfied with the work done. I can't evaluate value because I did no cost comparison, but, given the man-hours deployed, I have no reason to feel the cost unfair.read more

John Hippler

16:10 04 Nov 21

Chris at Flood Services saved the day. He arrived very quickly, took control of the situation and followed up to see that everything was drying and going as it should. Provided us with contacts to get further work done, and also recommendations for adjustments that we could do ourselves. These were very helpful. Polite, helpful and knowledgeable. I recommend Flood Services highly.read more

Bonnie Kirsh

12:10 25 Oct 21

Great team here. I was put in touch with Moe who responded right away and offered to come same day. I was impressed how available he made himself. The initial quote was higher than I had expected because the scope of the work was much larger than I thought, but we worked together to figure out a solution that was best for the situation, and in the end, Moe gave me the best price in Toronto.read more

Brandon Brophy

16:58 17 Sep 21

We had a water event at our home and used Flood Services. Chad, Chris and Moe are true professionals who take pride in what they do and how they take care of your home. Chris was able to identify the issue right away, he took the time to remove impacted items with precision. I am so impressed with how they managed our home from start to finish. This team went above and beyond regarding COVID precautions - I am grateful for all of their hard work!read more

Felix K

00:25 13 Sep 21

Outstanding service from Flood Services Canada – I strongly recommend calling them for any emergency flood service needs. We discovered a leak in our basement after some heavy rainfall… we had a grading issue on our property and it turns out our Oakville home was built over a water table. I called Flood Services Canada and Chad personally came to my home within hours. He assessed the situation, took infrared photos of my entire basement to identify the origin of the leak, and walked me through every single component of the interior restoration work required. He provided me with a clear itemized quote, and was gracious enough to speak with my mother who is a home inspector and former restoration project manager herself. His approach and process got her stamp of approval, and he started work the next day. He was on site throughout the project to provide complete oversight of his crew, kept in full contact with me before and after each visit to my home, and continued to keep me informed through each step of the demo and restoration in my basement. Chad’s experience and professionalism gave me complete comfort during an extremely stressful time, and I’m so grateful for his attention to detail. Most homeowners have nowhere to start and are at the mercy of strangers to advise on how to manage the impact of a flood or leak and need to blindly trust things are being handled properly. Flood Services Canada managed the remediation with the right steps at a fair price – I had a great experience and strongly recommend them!read more

Nicole Ruso

14:15 20 Aug 21

I just wanted to say a big thank you to Flood Services Canada. We had sewage backup in our basement and called their emergency response line. The company quickly dispatched Desiree and staff to deal with the sewage backup. They were friendly and professional. Desiree assessed the situation and quickly took the necessary steps to remove the sewage debris, decontaminate and disinfect the area. She also paid close attention while deodorizing the basement. Desiree also went above and beyond by following up with another inspection of the basement several days later to ensure our complete satisfaction. She addressed any concerns we had and promptly responded to our cleaning requests. Thanks again for doing an amazing job!read more